Cancelling and refunds

The “Cancel the subscription” button sits on the page of the project you are paying for. You do not have to persuade anyone or write to anyone.

Cancelling switches off the automatic renewal. The month you paid for stays yours to the end — we do not take back what has already been paid for.

You can stop using the service at any time. Write to us from the email the subscription is registered to and name the website — that is enough.

If we ran no checks at all during the paid period, we return the whole amount. If there were checks, we keep the cost of what was already spent on asking the assistants and return the rest.

The refund goes back the same way the payment came, to the same card. How long it takes to arrive depends on your bank — usually a few working days.

It happens that a website refuses our robot, or a check breaks off halfway. That is our problem, not yours: write to us and we will either fix it or return the money for that period.